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Customer Relationship Management (CRM) |
Microsoft
CRM 4 helps small- to medium-sized businesses and
corporate divisions increase sales, deliver superior
customer service, and make informed business decisions.
Microsoft CRM
4 integrates with Microsoft Office,
Microsoft Business Solutions for
Financial Management, and other business systems to give
employees a complete view of customer information. The
ease of integration with Microsoft Office is of
particular value—enabling staff to access Microsoft CRM
4 information from Microsoft Office Outlook and work
online or offline with access to sales functionality.
Helps increase sales force capability -
Helps sales people manage leads and
opportunities, measure and forecast sales activity,
efficiently track customer communications, and automate
stages in the sales process—helping ensure a shorter
cycle, higher close rates, and improved customer
retention.
Improves customer service capabilities -
Helps your business
increase its capacity to handle requests without
increasing employee count. Microsoft CRM Customer
Service helps your service representatives provide
customers with the consistent, efficient service.
Mobility features -
Allows users to quickly manage
account information, add and organize business contacts,
schedule important meetings, and track existing sales
opportunities—all while working from a Pocket PC or
Pocket PC Phone Edition with Windows Mobile 2003
software.
CRM that works the way you do...Microsoft CRM
4 is the only CRM solution that's embedded
in Outlook, giving YOU powerful new
CRM capabilities right at your fingertips:
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Cultivate and manage customer
relationships more easily, from one
place |
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Improve productivity by simplifying
and automating key processes |
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Map
to your unique business with
intuitive customization tools |
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Deploy on your terms, hosted or
on-site, with the option to switch |
Want more?
Click here
to read even more about this powerful addition to
your organization.
Contact
us to discuss implementing this powerful package in
your business:
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